Privacy Policy

Sam's Muffler and Brakes ("us", "we", or "our") created this Site Privacy Policy ("Privacy Policy") in order to ensure the confidence of visitors and customers ("you" or "your") of and to our Website (the "Site"), and to demonstrate our commitment to fair information practices and the protection of the privacy of the visitors to our website. Throughout cyberspace, we want to contribute to providing a safe and secure environment for consumers, and in particular, ensure that your personal information is protected.

How We Use the Information Gathered

We use the information you provide, if or when prompted with the ability on your side to not provide such information, about yourself when contacting us only to complete your query. We do not share this information with outside parties. We use non-identifying and aggregate information to better design our Site and to improve our online services but we would not use or disclose anything that could be used to identify individual visitors to our Site. Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses. We use return E-mail addresses to answer the E-mail we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

The Information We Collect

This notice applies to all information collected or submitted on the Sams Muffler and Breaks site. On some pages, you can make requests, and ask to receive materials. The types of personal information collected at these pages are:

• Name
• Phone number
• E-mail address
• Street address
• Any other volunteered information

We do not accept (when such knowledge is present) the issuance of information from minors. Protecting the privacy of minors is paramount. For that reason, we never collect or maintain information at our Site from those whom we know are under the age of maturity, and no part of our Site is structured to attract anyone under 18.

Confidentiality and Security of Personal Information

Except as otherwise provided in this Privacy Policy, we will keep your Personal Information private and will not share it with third parties, unless such disclosure is necessary to: (a) comply with a court order or other legal process; or (b) protect our rights or property. Your Personal Information is stored on secure servers that are not accessible by third parties.

Cookies and Web Beacons

We do use cookies to store information, such as your personal preferences when you visit our Site. This could include only showing you a popup once in your visit, or the ability to login to some of our features, such as forums. We also use third party advertisements on www.nhcsolutions.com to support our Site. Some of these advertisers may use technology such as cookies and web beacons when they advertise on our Site, which will also send these advertisers (such as Google through the Google AdSense program) information including your IP address, your ISP, the browser you used to visit our Site, and in some cases, whether you have Flash installed. This is generally used for geotargeting purposes (showing New York real estate ads to someone in New York, for example) or showing certain ads based on specific sites visited (such as showing cooking ads to someone who frequents cooking sites).

DoubleClick DART cookies

We also may use DART cookies for ad serving through Google's DoubleClick, which places a cookie on your computer when you are browsing the web and visit a site using DoubleClick advertising (including some Google AdSense advertisements). This cookie is used to serve ads specific to you and your interests ("interest based targeting"). The ads served will be targeted based on your previous browsing history (For example, if you have been viewing sites about visiting Las Vegas, you may see Las Vegas hotel advertisements when viewing a non-related site, such as on a site about hockey). DART uses "non personally identifiable information". It does NOT track personal information about you, such as your name, E-mail address, physical address, telephone number, social security numbers, bank account numbers or credit card numbers. You can opt-out of this ad serving on all sites using this advertising by visiting http://www.doubleclick.com/privacy/dart_adserving.aspx .

You can choose to disable or selectively turn off our cookies or third-party cookies in your browser settings, or by managing preferences in programs such as Norton Internet Security. However, this can affect how you are able to interact with our Site as well as other Sites. This could include the inability to login to services or programs, such as logging into forums or accounts.

Deleting cookies does not permanently opt the user out of any advertising program. Unless the user has settings that disallow cookies, the next time you visit a Site running these type of advertisements, a new cookie will be added.

Google Analytics

Visitors to this Site who have Javascript enabled may be tracked using Google Analytics. Google Analytics collects the following types of information from users:

• Type of user agent (web browser) used, software manufacturer and version number
• Type of operating system
• Screen colors (color processing ability of the user's screen)
• Screen resolution
• Javascript support
• Flash version
• Network location and IP address
  • Can include country, city, state, region, county, or any other geographic data
  • Hostname
  • Bandwidth (Internet connection speed)
• Time of visit
• Pages visited
• Time spent on each page of the Site
• Referring site statistics
  • The site (URI) the user came through in order to arrive at this Site (example: clicking on a hyperlink from Yahoo.com that took the user to this Site)
  • Search engine query used (example: typing in a phrase into a search engine like Google, and clicking on a link from that search engine)
• Google Analytics data is shared with Google. For more information on Google's Privacy Policies, visit http://www.google.com/privacy.html.
• This data is primarily used to optimize our Site for our visitors, however we will use this data for marketing purposes. An example of how this data could be used for marketing purposes would be to tell potential advertisers how many visitors we get to the Site, where our visitors come from, and how they arrive at our Site.
• This data DOES NOT include any personalized identification information such as:
  • Names
  • Phone numbers
  • E-mail addresses
  • Mailing addresses
  • Social Security numbers
  • Bank account numbers
  • Credit card information

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